Frequently Asked Questions
What happens after I have submitted my enquiry?
Our customer service team will reply to your request within a few working hours to find out more and discuss further about the cleaning and/or stain removal service that you require. Subsequently, we will issue you a quotation and an invoice for the confirmed service.
Which areas does your company service?
Our cleaning and stain removal services is available in Peninsula Malaysia from Kuala Lumpur, Selangor, Ipoh, Johor, Malacca and Penang. Speak to our team today to enquire more about the range of services that we provide in your area.
I have a special request for the cleaning service, can this be done?
We understand that sometimes our customer have special requests with regards to our carpet/mattress/curtain cleaning service with regards to timing and other matters. In this scenario, you can contact our customer representative team at 017-232-6491 to discuss the request that you have.
Is the cleaning products used by your company safe for children and pets?
Yes, our cleaning detergents and solutions are safe for use for small children and pets.
What happens if I am not satisfied with the cleaning or stain removal results?
Customer satisfaction is one of the top priority at our company. In this scenario, you can contact our customer representative team at 017-232-6491.